Arktos

Avoid House of Orpheus – Unreliable, Unprofessional and Customer-Hostile House of Orpheus is, by far, one of the most unprofessional and unreliable perfume brands I have ever dealt with. The owner, Marcus McCoy, has openly admitted that he no longer cares about perfumery, the industry or even his own customers. This is reflected in how he operates – delays are intentional, customer service is non-existent and if you dare to ask about your order, you’ll be met with hostility rather than assistance. If you browse his own public statements, you'll see that he openly says: • He dislikes the perfume industry and his customers. • He only ships when he feels like it. • If you expect normal customer service, he will cancel your order rather than assist you. • He has lost all passion for perfume and is more focused on blacksmithing. Given all of this, House of Orpheus should not be considered a legitimate business anymore. Any company that continues to accept orders while stating that they have “zero spoons” for customer service is one that is actively stealing from customers while refusing to uphold basic responsibilities. Buy at your own risk and don’t expect to get your order, your money’s worth or even a basic response if something goes wrong.